From: ruth@wordsted.co.uk To: Customer Service Departments, Utility Companies, ISPs, Financial Institutions CC: Neurodivergent Customers and Users Subject: Open Letter regarding Accessibility Failures and the Equality Act 2010 Importance: ❗ High Priority Notice of Required Action Under the Equality Act 2010, businesses and public authorities are legally required to make “reasonable adjustments” for customers with cognitive… Read More

The benefits of supporting neurodivergent employees at work are clear. When organisations provide reasonable adjustments, employees are happier, more productive and less likely to experience burnout. Businesses benefit from improved staff retention, fewer sick days, and better employee wellbeing. Yet research from Birkbeck’s Research Centre for Neurodiversity at Work found that one of employers’ main… Read More

  The problem with traditional therapy for ADHD Traditional therapies are often designed for mood disorders like depression and anxiety. When applied to people with ADHD, attempts to tackle executive function challenges are not only ineffective, they can make things significantly worse. Instead of helping, they reinforce feelings of failure, further damaging self-esteem. This is… Read More

  Despite being a neurodevelopmental condition, Attention Deficit Hyperactivity Disorder (ADHD) is often miscategorised as a behavioural or mental health condition. This misunderstanding affects how ADHD is treated in healthcare, education and policy – doing untold damage to those who battle with the executive function deficits and stigma that come with the condition. Unlike many… Read More

When it comes to neurodivergence, there is a significant diagnosis gap between males and females. In males, neurodevelopmental differences are recognised and diagnosed more quickly, frequently and at a younger age. While the diagnosis gap is closing, this is largely attributable to the increasing number of women receiving a diagnosis later in life. Why this… Read More

Explore how neurodivergence and executive dysfunction affect money management, legal duties for financial services, and tips for neuroinclusive support.

Discover what ‘ADHD tax’ means and how executive function challenges like time blindness, impulsivity, and planning difficulties create hidden financial costs. Learn practical insights and strategies to navigate ADHD-related expenses and reduce systemic barriers.

Wordsted founder Ruth Bartlett explains how working-memory challenges create ongoing stress – and why poor systems, not personal failings, are to blame.