“Without changing our patterns of thought, we will not be able to solve the problems that we created with our current patterns of thought.”
Creativity. The ability to maintain focus for extended lengths of time (hyperfocus). Justice sensitivity. Curiosity. Divergent thinking. Multiple special interes...
I'm sick of repeating myself when communicating with service-providers so I've created my personal Accessible Information Assessment Scheme. Barclays scored an F.
I believe that the benefit of considering atypical brains in communications and processes far outweighs the investment. ADHD brains deserv...
Before I set off for France at the age of 16, volunteers from the organisation that had arranged the experience used the term "learning through crisis" to help us to put culture shock in perspective. Never has that phrase been more relevant to me than in trying to access support fol...
ruth@wordsted.co.uk
Customer Service Departments, Utility Companies, Internet Service providers, Financial Institutions, Government Agencies
Neurodivergent Customers and users
It's come to my attention that certain public bodies are in need of a refresher on the Equality Act.
I believe that the benefit of considering atypical brains in communications and processes far outweighs the investment. ADHD brains deserve more than home-made workarounds. Let’s work on t...
I haven’t written here in ages because I’ve been working. And before that I was hyperfocussing on (in no particular order) keyrings, colour-coding, magazine-holders, Google Sheets, Alexa routines, Zapier automation, travel bags, transparent boxes, transparent bags, photo storage solutions, blackboar...